Leadership decision site · July 2026

Back the leader.
Build the company.

A focused DFW third-party multifamily management platform led by Founding President Candice Muldrow, fully supported with executive leverage, operating depth and launch capital.

100%Support behind Candice's mandate
$100KLaunch capital, excluding annual payroll
150Contracted units by Day 90
~1,160Planning-case break-even units
THE RECOMMENDATION

Give Candice the mandate, people, capital and executive support to build the company. Use clear evidence to celebrate progress, remove obstacles and accelerate the launch.

01 · Strategic thesis

Launch a focused operating platform, not a broad management company.

The initial target is a 75-250 unit workforce or value-add property in DFW whose ownership group needs stronger execution, clearer reporting or a transition from an underperforming manager.

GEOGRAPHY

DFW, portfolio-local

Supports direct oversight, network leverage and faster problem resolution.

ASSET TYPE

Workforce and value-add

Matches M Group's operating experience and owner perspective.

INITIAL SIZE

75-250 units

Professional economics with a winnable regional competitive position.

FIRST CLIENT

Friendly, unaffiliated owner

Proves the platform outside the related-party portfolio.

The market opening

Sell an operating outcome, not generic management.

Owners need local speed, financial discipline and visibility before problems become monthly surprises.

01

Weak performance visibility

Weekly scorecards, monthly owner reporting and named accountability.

02

Leasing and collections opportunities

Daily funnel management, conversion discipline and clear forward plans.

03

Slow turns and inconsistent maintenance

Turn standards, vendor controls and aging visibility.

04

Manager turnover and recruiting delays

Existing recruiting infrastructure and structured onboarding.

05

Distant corporate management

DFW leadership, direct access and faster owner decisions.

02 · Service architecture

A complete operating system with disciplined pricing.

The promise is owner-level financial discipline, local operator speed and a measurable weekly management system.

01

Property operations

Onsite leadership, performance management and exception resolution.

02

Leasing and revenue

Leasing, renewals, collections and resident-experience discipline.

03

Maintenance and turns

Turn standards, preventive maintenance, vendor controls and aging visibility.

04

Owner reporting

Monthly close coordination, variance management and transparent owner reporting.

05

Financial performance

Budgeting, NOI improvement planning and property-level accountability.

06

Compliance and assurance

Designated-broker supervision, controls, insurance and documented readiness gates.

07

Talent system

Recruiting, onboarding, role scorecards and structured performance management.

08

Capital projects

Coordination under separately approved scopes, budgets and conflict controls.

BASE FEE3%of gross monthly income
PLANNING REVENUE$39per unit per month
CONTRIBUTION$29per unit per month
MINIMUM ECONOMICS70%+contribution margin

Pricing remains a management hypothesis until validated through competitor proposals, owner interviews and the first three formal bids. Transition work is priced separately. Ancillary revenue is excluded from the base case.

03 · Leadership architecture

Candice leads the company.
The team multiplies her impact.

The design gives Candice true enterprise authority, surrounds her with licensed operating depth and keeps Corey in a high-value ownership and sponsorship role.

OWNER

M Group Enterprises

Capital, governance and reserved matters

EXECUTIVE CHAIRMAN

Corey

Mandate, capital guardrails and weekly coaching

FOUNDING PRESIDENT

Candice

Enterprise vision, launch outcome, P&L, clients and leadership team

OPERATING AUTHORITY

COO / Designated Broker

Operations, compliance, controls, SOPs and service quality

EXECUTIVE LEVERAGE

Executive Assistant

Calendar, CRM, follow-up, decision log and scorecard discipline

Leadership commitment

Candice receives authority, people, approved capital and direct executive sponsorship. She leads the plan, recommends adjustments and brings forward the decisions that will help the company move faster.

APTIVE leadership fit

Put Candice's growth strengths at the center of the company.

Her profile supports business development, client trust, recruiting, collaboration, change leadership and brand formation. Executive leverage and operating depth give those strengths the platform to scale.

Relationship building

Owner development and retention

EA-managed CRM discipline

Big-picture thinking

Company creation and positioning

Stage gates, budgets and operating plans

Social cohesion

Culture and client communication

Clear decision rights

Creative disruption

Owner problem-solving

COO-owned SOPs and controls

04 · Capital and economics

The $100,000 launches the platform. A separate runway keeps it fully resourced.

Leadership capacity comes before revenue. The base planning case treats the first year as a deliberate investment period while Candice builds the client base and validates additional service lines.

$100Klaunch capital
COO / Broker launch support$30,000
Executive Assistant launch support$20,000
Entity, licensing, counsel and insurance$15,000
Executive search and recruiting$10,000
Brand, website, CRM and collateral$10,000
Technology and operating setup$5,000
Travel, outreach and launch events$3,000
Contingency$7,000
Budget control

Candice may deploy approved category budgets. Reallocation above 10% between categories or total commitments above $100,000 require Corey's written approval.

Planning-case simulator

At what scale does the platform support itself?

Move the unit count to see management-fee revenue, contribution and monthly EBITDA, then open the protected planning room to adjust the full operating budget and opportunity pipeline.

0Break-even: 1,1581,300
MONTHLY REVENUE$29,250750 × $39
GROSS CONTRIBUTION$21,750750 × $29
MONTHLY EBITDA-$11,813after $33,563 fixed cost

408 additional units to planning-case break-even.

Protected leadership planning room

Test every operating lever and opportunity engine.

Adjust the management fee, unit economics, executive budget, construction services, AI products, turn coordination, procurement and client-transition income. Save named scenarios and share them with the leadership team.

Open the protected model

12-month planning ramp

External units under management

0Jul
0Aug
0Sep
150Oct
150Nov
300Dec
300Jan
450Feb
450Mar
600Apr
600May
750Jun
FULLY LOADED PLANNING LINE$14,375per month

COO / Designated Broker compensation guardrail

A conservative model, not an approved offer.

The P&L equals a $150,000 annual base salary, or $12,500 per month, plus a 15% planning allowance of $1,875 for payroll taxes and benefits. The model is intentionally conservative because it combines a true operating COO with an active Texas Designated Broker.

Recommended search

$120,000-$135,000 base plus performance incentive. Consider fractional, transitional or milestone-based deployment before contracted revenue. Do not pay a premium for passive license rental. Split broker coverage from the later COO hire if one candidate cannot perform both roles.

05 · Execution system

The first 90 days move from mandate to a contracted client.

Each phase ends with visible progress and a clear next decision. Legal, licensing, insurance and designated-broker readiness give Candice a confident foundation for the first client launch.

Weeks 1-3

Mobilize and design

CANDICE-OWNED OUTCOME

Accept the mandate, confirm governance, launch formation, approve the ideal client profile, select the brand direction and define services.

DECISION GATE

Brand, service architecture and pricing hypothesis approved.

Readiness before revenue

Launch the first client with the full platform ready to deliver.

Legal and entity

Texas entity, governing documents, contracts and counsel clearance

Corey

Brokerage and compliance

Active designated broker and supervision framework

COO / Broker

Insurance

E&O, GL, workers compensation and contract coverage

COO / Broker

Financial controls

Trust-accounting design, reconciliations, approvals and close

COO + controller

Technology

PM platform, CRM, document controls, security and reporting

COO / Broker

People

EA and COO onboarded; property staffing plan approved

Candice

Operating playbooks

Leasing, collections, maintenance, turns and escalation SOPs

COO / Broker

Client transition

Data, staffing, vendor, resident and Day 1 plan

COO / Broker

Weekly governance

One scorecard. One owner per number. One Friday review.

Candice presents progress, shares insights, recommends next moves and requests the decisions that will help her accelerate execution.

WhoMeasurableGoalSource7/177/247/318/078/148/218/289/049/119/189/2510/0210/09TotalAverage
Launch execution
CandiceCritical milestones completed on time>= 90%90-Day Plan
CandiceWeekly commitments completed>= 90%President Weekly Review
CandiceWeekly President report delivered on time= 100%President Weekly Review
CandiceBudget variance to approved plan<= 5%Startup Budget
CandiceSuccess conditions awaiting sponsor decision >7 days= 0Success Enablers
Commercial pipeline
CandiceQualified owner relationships>= 10 by Day 90CRM
CandiceQualified units in pipeline>= 1,000 by Day 90CRM
CandiceFormal proposals delivered>= 3 by Day 90Proposal Log
CandiceSigned external clients>= 1 by Day 90Executed Agreements
CandiceContracted units>= 150 by Day 90Executed Agreements
CandiceContracted monthly recurring revenue>= $5,850 by Day 90Executed Agreements
Team and capability
CandiceExecutive Assistant hiring milestoneOnboard by Week 4Hiring Plan
CandiceCOO / Designated Broker hiring milestoneOnboard by Week 8Hiring Plan
COO / BrokerEntity licensing and compliance readiness= 100% before go-liveReadiness Checklist
COO / BrokerOperating SOP readiness= 100% before go-liveSOP Index
COO / BrokerClient onboarding readiness= 100% before contractReadiness Checklist
Governance and quality
CandiceLeadership decisions awaiting owner >5 business days= 0Decision Log
CandiceProfessional stakeholder updates completed= 100%Communication Log
CandiceMaterial claims supported by evidence= 100%Source Register

Scroll horizontally to review all 13 Friday-ending weeks. Gray dots indicate values awaiting launch reporting.

06 · Talent system

Give Candice the resources required to execute.

Each critical role uses M Group's six-part recruiting toolkit: role avatar, rubric, paid test, onboarding plan, operating playbook and KPI scorecard.

RoleNeedTargetSelection authorityStatus / trigger
Executive AssistantLaunch criticalWeek 4Candice selects within approved bandImmediate
COO / Designated BrokerLaunch criticalWeek 8Candice recommends; Corey approves$120K-$135K base + incentive
Fractional ControllerBefore first clientBefore contractCorey approves firmOutsource initially
Client Onboarding ManagerGrowth triggered450 unitsCandice approvesConditional
Regional Operations LeaderScale triggered750 unitsCandice approves; Corey informedConditional
01Role avatar + JD
02Interview rubric
03Paid work test
0430/60/90 plan
05Operating playbook
06Position toolkit

07 · Board-backed success plan

Put every success condition in place from the beginning.

The central commitment is simple: Candice leads the enterprise, the operating team delivers the platform and Corey actively sponsors the outcome.

Success enabler01

Candice stays focused on enterprise leadership

Fund an empowered COO / Broker with clear operating authority.

Success enabler02

Corey remains an effective executive sponsor

Use the Friday review for coaching, decisions and obstacle removal.

Success enabler03

Brokerage leadership carries real authority

Use a live operating case, references, license diligence and a clear mandate.

Success enabler04

The launch remains fully resourced

Approve the 12-month operating budget before executive offers.

Success enabler05

The pipeline stays decision-ready

Count opportunities with a decision-maker, defined need, timing and next action.

Success enabler06

The first client becomes a reference account

Use a client-fit checklist and price transition work separately.

Success enabler07

Compliance supports a confident launch

Use a counsel-led licensing, insurance and broker-readiness path.

Success enabler08

Delivery capacity matches the promise

Run a readiness simulation and complete critical SOPs before go-live.

Success enabler09

Every shared asset reinforces Candice

Apply a supportive, business-only editorial standard across the package.

Success enabler010

Pricing funds excellent service

Use minimum fees, onboarding fees and contribution-margin approval.

The ownership decision

Approve the mandate, launch capital, runway process and two executive searches.

The company should proceed immediately, subject to six conditions.

  1. 01

    Confirm Candice as Founding President with full ownership of the launch outcome.

  2. 02

    Approve the $100,000 launch budget and its category guardrails.

  3. 03

    Authorize immediate DFW searches for a full-time Executive Assistant and COO / Designated Broker.

  4. 04

    Develop and approve a separate first-year operating runway before final executive offers.

  5. 05

    Adopt the 13-week scorecard and Friday Founding President review cadence.

  6. 06

    Require legal, licensing, insurance and readiness gates before any client go-live.

BOTTOM LINE

M Group Enterprises should give Candice the full mandate, resources and executive support to build the company. Clear evidence will help the leadership team celebrate progress, remove obstacles and give the new business the operating depth required to serve external clients exceptionally well.

Decision package

Review the complete source materials.

The website is an executive navigation layer. The native documents remain the source of record.

Source and use note

Market context references CBRE, Northmarq and Yardi Matrix. Regulatory structure references the Texas Real Estate Commission. Internal conclusions use the M Group Creed, Candice's APTIVE profile, the M Group scorecard standard and the Recruiting Manager hiring toolkit.

This is a management plan, not legal, tax or brokerage advice. Counsel, the designated broker and insurance advisors must approve the final operating structure and client agreements.